Shipping & Delivery Policy
At Myzerostore, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand how we process and deliver your purchases.
Order Processing
- All orders are processed and shipped within 3–4 business days of placing the order (Monday – Friday, excluding public holidays).
- Once shipped, you will receive tracking details on your registered email or mobile number.
- Delivery timelines may vary depending on your location, pincode, and courier partner serviceability. Generally, orders are delivered within 3–7 business days after dispatch.
Delivery Timelines
- Metro & major cities: 3–5 business days after dispatch.
- Tier-2 & remote areas: 5–7 business days after dispatch.
- Please note: unexpected delays (due to courier issues, strikes, or natural events) may extend delivery timelines.
Undelivered Orders
- If a package is not delivered due to an incorrect address, unavailability, or missed delivery attempts, it will be returned to us.
- Once we receive the undelivered package, our team will contact you for confirmation.
Re-shipping & Store Credit
- For prepaid orders, you can choose between:
- Re-shipping the order (after address confirmation).
- Store credit, valid for 30 days from the date of issue.
- For COD (Cash on Delivery) orders, re-shipping may only be processed after reconfirmation.
Shipping Charges
- Standard shipping charges may apply based on the order value and delivery location.
- Any applicable charges will be displayed at checkout before you confirm your order.
Customer Support
If you face any issues with shipping or delivery, please reach out to us at:
📧 support@myzerostore.com
📞 [Insert Contact Number]